Relationship Building

Explore these resources to understand why building relationships is so important in any job you choose to do.

Relationship building

Relationship building means creating good relationships with others through warmth and empathy, as well as being open, honest and taking responsibility for your actions.

This includes qualities such as:

  • Taking the time to build relationships with others and to understand what matters to them
  • Seeing things from someone else’s point of view
  • Taking responsibility for your actions and following up on what you said you would do

Negotiation Skills: How to Harness Trust, Empathy, and How to Say "No"

Former FBI Hostage Negotiator Chris Voss of The Black Swan Group and author of “Never Split The Difference” shares tips on negotiation and communications. 

Harvard Business Review - A Formula for Building Trusting Relationships

A short clip on how credibility and reliability will earn you loyal followers.

Learn Empathy in Just 5 Steps

How you get along with coworkers, bosses, family, friends, and romantic partners often depends on your social skills, and at the root of good social skills is one thing: empathy.

Find your potential

Our Find your Potential questionnaire is all about helping you understand what skills you have, what you might enjoy and what jobs could be a great match for you.

It’ll take about 20 minutes to complete. Once you’ve done this, you’ll have access to your personalised feedback profile. This will provide in-depth insight into your strengths and things you may like to develop, as well as show you some jobs that you may be interested in.

You’ll be shown a log-in screen first. If you’ve not used the tool before, please select Register here where you’ll set up a username and password. 

Once you’ve read through your feedback it will suggest learning you can access on this site.