Doing business openly and fairly

Ten objects showing how we have worked over the centuries to be open and fair towards customers, shareholders and the wider community.

Explore the objects

Sign from outside Child & Co's London premises.

First daybook of the Royal Bank's Glasgow agency.

Forrest Alexander was the founder of Commercial Bank of Scotland, established in 1810.

Rules, orders and bye-laws for the good government of the corporation of the Royal Bank of Scotland.

Passbook of the Reverend John Peel, customer of Dorrien, Magens & Co.

Scales for testing whether sovereigns were full-weight.

Bearing the portrait of James William Gilbart of London & Westminster Bank.

Reports issues by the directors of the Royal Bank of Scotland.

Urn containing the ashes of the Agreements and Understandings among the Banks in Scotland.

Machine used by NatWest to create customer account statements in Braille.