Serving our customers
Ten items revealing how - as our customers have changed over the centuries - we have changed to meet their developing needs.
Explore the objects
The world's first overdraft was granted by the Royal Bank of Scotland.
Andrew Berkeley Drummond set out these rules for the good operation of his family bank, Messrs Drummond.
This design, issued by the Royal Bank of Scotland from 1826, was Britain's first double-sided banknote.
The vault this model represents was in National Bank of Scotland's head office.
Woody, the youngest in the family of piggy banks issued to NatWest's young savers.
For accessing NatWest's telephone banking service from a dial-only handset.