All employees are required to complete mandatory online health and safety training, which covers the key risks for all employees including fire safety, display screen equipment, manual handling and slips, trips and falls. We reviewed the content for 2021 with an external communications specialist with an aim to instil a culture for all colleagues to have H&S in mind in all aspects of their office and home working environments. It includes specific content for people and building managers of their H&S responsibilities. The building manager section covers workplace management responsibilities and includes learning on asbestos, facades, fire emergency plans, risk assessments, emergency roles, and escape route checks. We also used the module as a vehicle to remind colleagues of the Fire Tag/Hi Vis evacuation system in selected buildings.
Specialist training includes:
- Emergency training – including fire marshal and first aid training, carried out in line with local legal requirements
- NatWest Group has a driver safety programme which includes risk-based training and we have introduced post-incident training to support drivers that have experienced multiple collisions to support their ongoing business driving
- Specialist health and safety training is carried out in higher risk areas or for higher risk activities in areas such as our Cash and Coin Centres
- Bespoke health and safety training programmes are in place for key roles including – the Institute of Occupational Safety & Health’s (IOSH) Managing Safely for Property Managers, IOSH Directing Safely for our Projects Managers, and Chartered Member IOSH and National Examination Board in Occupational Safety & Health (NEBOSH) qualifications for our Health and Safety professionals