We’re excited to share that our retail banking app is available on Apple’s Vision Pro.
As one of the first banks globally to feature on the Apple operating system, VisionOS, our app offers an innovative 3D user interface and input system controlled by users’ eyes, hands, and voice. Intuitive gestures allow users to interact with apps by looking at them, tapping fingers to select, flicking wrists to scroll and typing via a virtual keyboard or dictation.
Our Vision Pro app functions in the same way as it does on iPad today, but in 3D space and will support payments, transfers, and Direct Debit management through a secure, immersive experience.
Speaking on the launch, Wendy Redshaw, our Chief Digital Information Officer for retail banking said:
“It’s great to be a first-mover with such exciting new technology. We’re very pleased to now offer our excellent Retail banking app through an immersive new experience. It will be interesting to take learnings, understanding how customers use the app in this new technology to deal with their finances, and to understand how we can create bespoke propositions to serve them even better. It’s just one insight into how the future of banking could look in the future – watch this space.”
Through extensive testing for performance and usability, our teams have enhanced the user experience, optimising it for eye tracking in Apple’s VisionOS and made security changes, to keep customers safe and secure when banking on the new device.
We’ll use insights from usage of the app on the new device to improve our product and service design for digital features. Customers will be able to access digital assistant Cora+, which uses generative AI for a more intuitive, conversational customer experience.
