We believe that as a bank we can make a positive difference for our customers, communities, and the UK economy. Our success is rooted in the success of our customers, so we focus on the impact that comes from the core of our business, what we do as a bank, building a strategy that is sustainable.
Overlay
Our purpose in action
Stakeholder engagement
Our materiality assessment
ESG ratings & benchmarks
Awards and recognition
External assurance
Climate and environment
Our approach to climate change
Climate and transition finance
Own operational footprint
Biodiversity and climate change
Society
Accessible banking
Innovation & digitalisation
Supporting customers in vulnerable situations
Detecting and preventing financial crime
Customer complaints
Customer advocacy
& more
Governance and Responsible Business
Compliance and conduct
Human rights and modern slavery
Tax responsibilities and payment
E&S and reputational risk management
Equator principles
Detecting and preventing financial crime
& more