Covid-19 response
- Bank-wide risk assessments created and reviewed for all operational activities undertaken, driven by ongoing monitoring of national guidance.
- ICG group support on H&S technical matters including Global Medical Adviser support
- Launched ‘Staying safe whilst working during the covid-19 pandemic’ mandatory learning module for all key worker staff
- Issued face coverings to staff where mandated, also made available to customers in branches
- ‘Working in our building safely’ guide published
- All buildings equipped with Covid-safe signage to support social distancing, hand hygiene stations
- Supported Standards and Assurance team on Covid assurance visits to workplace locations, and any systemic actions required
- Ensured with Facilities that they had the appropriate number of first aiders in each building open with reduced occupancy
- Established “Deep cleans” process for confirmed cases and justification for safe working environments
- Led incident management process tracking confirmed cases, ensuring checks and controls are in place by the business if more than one case is confirmed in a location
- Engagement with local councils when more than one case is confirmed at one workplace location. H&S team then worked with councils on controls and management of the incidents
- Shared updates and risk assessment controls with Global Material locations, providing weekly support on changes and queries
- The Bank’s H&S team will continue in their efforts to respond to any changes or incidents in 2021 and continue to support the bank’s colleagues globally.