Overlay

The technological revolution, led by developments in artificial intelligence (AI), continues to rapidly reshape all aspects of the way we live, work and do business. Against this backdrop of significant ongoing technological and societal advancement, the Open Innovation team at NatWest Group aims to understand and translate what this change means for our customers and the bank.

By keeping our finger on the pulse externally we can ensure that we're focusing on the right areas of development internally – whether that's experimenting safely to better understand and harness new technologies, partnering with innovative companies, making minority investments or building meaningful new ventures. 

Here we pull out some of the key trends from our recent Emerging Tech Trends 2026 report that demonstrate potential key areas of direction for the emerging tech landscape:

  

#1 The rise of the agentic economy

We expect that the deployment of AI by enterprises will create an economy underpinned by autonomous AI that operates 24/7.

There are two primary drivers of this trend. The first is an increasing capability and autonomy of AI, shifting from generative AI – focused on content creation – to agentic AI which will provide autonomy and deliver decision-making and execution capabilities.

The second is an increasing deployment of AI agent workflows which will provide intelligent automation of enterprise activities. As AI agents produce ever increasing efficiency, productivity and capability benefits – and as more organisations adopt AI agent workflows – we expect a critical mass will be reached that will lead to AI agent workflows not only becoming normalised but becoming an essential tool for doing business. 

We expect that the transition to the widescale use of AI agents will change the nature of the economy, creating a more ‘always-on’ approach. All organisations will need to adapt, and we will likely see the rise of both AI-native organisations (designed from the ground up with AI as its core component) and AI-only organisations (operated entirely, or primarily, by autonomous AI and AI agents, without human intervention or support). 

#2 The shift to wearable smart devices

As AI advances and scales, smart devices will evolve to optimise how we engage with and utilise AI. This could mark a shift from app-based ecosystems to an AI-native operating system (designed to be run with AI at its core) and a move away from smartphones to other forms of devices including smart glasses and screen-free devices.

These changes could lead to a more immersive way of living and working, with augmented reality providing a more information-rich environment.

In the same way that smartphones changed the way that people and organisations behaved, the transformation of devices is likely to become a force for societal change.

These connected smart devices are likely to become the core infrastructure across which the world will operate, acting as the nexus of information exchange between people, businesses, government, and healthcare.

As such, service providers will need to adapt their infrastructure to these new devices, providing channels that allow for immersive engagement and experiences – being able to deliver personalised services at the precise moment they are needed or desired. Devices should be able to better support inclusivity, changing the way visually-impaired, hearing-impaired, and mobility-impaired individuals live their lives.

Inevitably, there will be challenges. Privacy and security will be foremost, with user consent being more complex but more necessary than ever before.

The demand for energy to power AI and computing is already driving innovation, and we expect developments in energy sourcing and efficiency to be a key feature of the next decade and beyond.

#3 The advent of quantum computing

Quantum computing is a radically different approach to computing, using the characteristics of quantum mechanics to tackle problems far beyond the reach of existing machines.

After years of nearing practical realisation, quantum computing is now gaining genuine commercial momentum, with substantial investment focused on enhancing computational power, reducing error rates, and tackling a range of practical challenges.

Quantum computing won’t merely be a new way of solving problems, in many ways it could be a gamechanger across a surprisingly wide range of areas.

Given the intensity of research, investment and activity, we predict that commercially useful quantum computing could start to come online before the end of the decade. We expect a marked uptick in economic output from those economies that employ quantum computing, as boosts to AI capability, finance, logistics and pharmaceuticals, amongst others, make an impact.

We expect early use of quantum computing will be critical across many sectors to maintain competitiveness.

 

#4 Powering the tech future

The demand for energy to power AI and computing is already driving innovation, and we expect developments in energy sourcing and efficiency to be a key feature of the next decade and beyond.

The technology sector is already prioritising the challenge of managing compute energy demands (the electrical power consumed by IT infrastructure – such as data centres, servers, AI accelerators, and personal computers). This is being addressed through two approaches: the sourcing of – and generation of – new energy sources; and achieving greater energy efficiency.

The hardware needed to support tech trends currently requires the use of rare metals. As demand increases, and geopolitical tensions rise, we are also likely to see a trend towards the development of alternate materialsto rare metals, be it more common materials [such as sodium (for batteries) or carbon (in its graphene form) for application in semiconductors], metamaterials (synthetic composite materials designed to have unique properties not found in nature) or the use of biomaterials (derived from natural sources).

#5 Advances in healthcare technology

A wide range of technologies are rapidly changing what is possible in healthcare. This is not just in medicine, but in how data is recorded and analysed, how patient care is delivered, and how patient health is tracked.

Smart wearable devices already have medical-orientated apps that enable real-time tracking of vital signs and activity. The capability and breadth of application will increase as devices and AI evolve.

There has long been an upward trend in life expectancy, driven by medical advances as well as environmental, lifestyle and socioeconomic changes. But new advances in technology are likely to create a substantive and rapid increase in life expectancy as continuous tracking, rapid and powerful diagnostics and personalised treatments take hold. 

Open Innovation Emerging Tech Trends 2026 report

For more in-depth analysis of each of these trends and several more, read the Open Innovation Emerging Tech Trends 2026 report.   

The material published on this page is for information purposes only and should not be regarded as providing any specific advice, or used by consumers to make financial decision. Terms and conditions apply to any products or services mentioned.

scroll to top