Businesses come in all shapes and sizes. They face different challenges as they evolve and need different support as they grow.

As a relationship manager, I’ve learned that there’s never a one-size-fits-all approach to helping our business customers. Often, it’s about providing a wide range of support, from meeting a business’s everyday banking needs to assisting with its longer-term goals for growth.

In 2023, it was great to continue our work with South Coast Insulation Services (SCIS), a national, Trustmark-accredited energy efficiency provider.

The business is ambitious about its growth journey and the role it could play in improving energy efficiency in the UK housing and property market. To support this, in 2023 SCIS acquired Cotswold Energy Group, a renewable energy specialist offering solar, ground and air source heat pumps, and electric vehicle solutions.

We supported SCIS with the acquisition, providing a £6 million revolving credit facility to fund the transaction. We’ve worked with the customer for a long time and been able to build a good relationship.

Our knowledge of the company meant that we could structure a deal which suited SCIS’s business model and expansion plans, providing funding for growth and supporting its working capital needs. We have since further supported SCIS, providing asset finance as it continues to scale its operations and national coverage.

As one of the biggest banks for businesses in Great Britain, I like to think we champion our business customers by working with them to understand their needs, finding the right solutions to help them grow.

2023 Annual Report

Visit our Annual Report page to learn more about how we’re serving our customers every day. 

All information from our 2023 Annual Report and Accounts.

This article is for media use only and is not a financial promotion.

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