The series, which has been created by NatWest, is available to both customers and non-customers alike and will give the UK’s 4 million SMEs the opportunity to hear directly from some of the most influential voices in the industry.

NatWest’s ‘In Conversation With’ series features a new interviewee each episode, who shares their views and advice following a turbulent six months for business.

Guests include high street retail entrepreneur Jo Malone CBE, Labour’s former shadow chancellor Ed Balls; Karen Blackett, WPP UK Country Manager and CEO of GroupM, James Averdieck, founder of dessert success story Gü and Eoin Morgan, Captain of England’s cricket team. Each has been invited to take part and share their personal view of lockdown and what they’ve learned, while sharing anecdotes and advice with the UK’s SMEs.


Paul Thwaite, CEO Commercial Banking, NatWest Group said: “Throughout the Coronavirus crisis, NatWest has worked hard to anticipate and respond to the needs of small businesses, whether through our support via government lending schemes, or increasing the number of our people ready to support our customers.

“As we move out of the initial crisis into recovery, we know businesses are looking for advice on what to do next, which is why we’ve launched our new ‘In Conversation With’ series. We hope that SMEs and entrepreneurs across the country will take inspiration from the experts that we’ve lined up, and alongside our full range of support, can go on to survive, thrive and prosper in the wake of the unique challenges this year has presented.”


Take a look at highlights of the interviews below.


Jo Malone on changing strategy for COVID-19

James Averdieck on lockdown challenges

Karen Blackett tips for success

Ed Balls on dealing with failure

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