Wednesday 25th February 2026 – Today, NatWest launches a new range of protection insurance to our retail and mortgage customers, with a fast and intuitive digital experience that will enable homebuyers to obtain quotes and apply for vital protection cover in a seamless online journey.
The new product suite includes Life Insurance, expanded Critical Illness Cover, and Over 50s Life Insurance, helping widen eligibility and access to protection. Critical Illness Cover has been significantly enhanced for customers, now providing protection for 52 conditions.
Life insurance is now more prominent across NatWest’s innovative digital mortgage channels, including Mortgage Self Service, Digital Mortgages and the mobile app. Customers can see indicative pricing earlier in the process, benefit from pre‑populated quotes* and experience a smoother application journey.
Addressing the UK protection gap remains a priority, with data from The Financial Conduct Authority (FCA) highlighting that 58% of UK adults are currently without life cover.
By bringing a fully NatWest branded proposition to the forefront of the customer journey, the bank aims to increase visibility and confidence, encouraging more households to consider essential protection.
Toni Powling, Protection Lead at NatWest said: “We can now bring customers clearer, more comprehensive protection at a time when financial security matters more than ever. We’re making it simpler for people to understand their options and take steps to protect what’s most important to them.”
Customers can now benefit from a modernised digital platform to provide a more transparent with a user‑friendly experience, access to broader cover, clearer product information and simplified language.
These improvements have been shaped by research and customer feedback, to create a digital‑first protection experience that makes life insurance easier to understand and more accessible.
All products are underwritten by Aviva and NatWest protection customers will benefit from access to a range of added-value health and wellbeing benefits through the Aviva Digicare+ app.
