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International branch network

In February 2015, The Royal Bank of Scotland plc announced changes to its business aimed at creating a more focused and sustainable bank in the long term, with a client-focused product offering and a reduced geographical footprint. At the same time, the bank confirmed its intention to re-focus on home market capabilities in the UK and Ireland(1).

As a result, RBS ceased providing global transaction services - including bank accounts, payments, electronic banking, and cash management services (collectively referred to as “GTS Arrangements”) - outside the United Kingdom and Ireland, as well as from the GTS International Platform within the UK and Ireland.

Additionally, the internationally managed private banking and wealth management business of Coutts & Co Ltd, a company registered and headquartered in Switzerland, was sold. This sale included the Coutts & Co Ltd private banking operations managed from Switzerland, Monaco, Singapore, and Hong Kong.

In this context, RBS undertook an extensive client communication process to facilitate the closure of its international network.

Information Message

Our branches providing GTS arrangements as well as any residual positions retained in Coutts & Co Ltd have now closed down or are in the process of being closed down.

In August 2015 The Royal Bank of Scotland Plc, ceased its activity in the countries below. Please contact us if you have queries in respect of bank accounts and banking arrangements provided through our branch in any of these countries. 

Europe

  • Austria
  • Belgium
  • Czech Republic
  • Denmark
  • Finland
  • France
  • Germany
  • Greece
  • Ireland
  • Italy
  • Netherlands
  • Norway
  • Portugal
  • Romania
  • Slovakia
  • Switzerland
  • Sweden
  • United Kingdom
Information Message

Asia Pacific & Middle East

  • Australia
  • China
  • Hong Kong
  • Indonesia
  • Japan (March 2017)
  • New Zealand
  • Philippines
  • Qatar
  • Singapore
  • South Africa
  • South Korea
  • Turkey*
  • Taiwan
  • Thailand (September 2016)
  • Vietnam
  • United Arab Emirates
  • United Arab Emirates (Abu Dhabi Representative office)
  • United Arab Emirates (Dubai International Financial Centre)

 

*(The Natwest Markets Plc, Turkey Branch entered voluntary liquidation in May 2017.  In October 2024, the Branch was liquidated and de-registered from the Istanbul Trade Registry.) 

Information Message

North America

  • Canada
  • USA
Information Message

Information Message

Claim a balance

If your bank account is now closed but you wish to claim a balance, please contact us at rbs.balance.claim@rbs.com

 

Queries

If you have any other queries concerning a branch in the above countries please contact our request management team on nwm.info.request@natwestmarkets.com  or by mail to the following address:

 

NatWest Markets PLC
Attn: Request Management Team
2nd Floor
1 Spinningfields Square
Manchester
M3 3AP
United Kingdom

 

Other Countries

Coutts & Co Ltd

In 2015 the Royal Bank of Scotland plc sold the international private banking and wealth management business of Coutts & Co Ltd, a company registered and headquartered in Switzerland, to Union Bancaire Privée. Coutts & Co Ltd has ceased its activity in in the following countries:

  • Cayman
  • Hong Kong
  • Monaco
  • Singapore

 

Former clients and other entitled stakeholders of Coutts & Co Ltd may request information using the request for information form (PDF, 197 KB) for queries in respect of bank accounts and banking arrangements provided through these branchs.

Information about private banking and investment and lending services provided by Coutts & Company, including its international proposition.

NatWest Group Shipping

In February 2015 NatWest Group decided to exit its Shipping business, including associated current and deposit accounts, and connected products and services.

In this context we have undertaken an extensive client communication process to facilitate the closure of the Shipping business.

 

Data Protection & Privacy

For information about your data protection and privacy rights and how to contact us, please refer to our privacy notice.

For any employee or ex-employee related data protection requests please contact EmployeeSARsmanchester@natwest.com