Jen Tippin

Jen Tippin portrait photo - head and shoulders on white background

Group Chief Operating Officer


Jen is the Group Chief Operating Officer for NatWest Group and a member of the Executive Committee. In this role Jen is responsible for defining and driving strategy across a broad range of functions including Corporate Affairs, Corporate Governance / Company Secretariat, HR / People, Legal, Regulatory Affairs, Marketing, Investment, Customer Journeys, Property, and Supply Chain. She is also the Executive Sponsor for LGBT+ and Wellbeing. 

Since joining NatWest Group Jen has been the Group Chief Transformation and Group Chief People and Transformation Officer.

Jen joined NatWest Group in 2020 following 15 years at Lloyds Banking Group. Appointed to the Group Executive Committee in 2017, she was Group Director, People and Productivity. Prior to that, she was the Group Organisation Design and Cost Management Director, Group Customer Services Director and MD, Business Banking serving over a million small business customers. Jen has also worked in the engineering and airline sectors.

Jen is a Non-Executive Director on the boards of HMRC, Morgan Sindall plc (where she also chairs their RemCo), City HR, and the Financial Services Skills Commission. She has previously sat on the boards of City, University of London, Lloyds Bank Corporate Markets and Kent Community NHS Foundation Trust. 

She is a Fellow of the CIPD and co-founded Stratos, a global development programme for senior women in Financial Services.

Jen graduated from Oxford University and has three children.