The banks will offer customers a range of solutions:

  • fast-track requests for temporary credit increases
  • provide short term financing to cover cost of repairs and replacement stock while businesses wait for insurance claims to be paid
  • offer repayment holidays on existing loans to give businesses the breathing space they need to get back on their feet
  • refund or waive overdraft fees incurred as a result of the riots on a case by base basis

Business customers affected by the riots should contact their bank manager or call the appropriate hotline number below. Our business managers will continue to contact and visit customers affected to see how else we can help them:

  • NatWest business hotline: 0800 158 5977
  • RBS business hotline: 0800 092 3087

Peter Ibbetson, small business chairman for NatWest and RBS, said: "Many local entrepreneurs have lost their livelihoods as a result of the riots and communities have lost the services they provide. We’re making additional support available because we know how important it is to the local economy to get these high street businesses trading again."

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