RBS has offered its full cooperation to regulators throughout the process. As soon as wrongdoing was identified, RBS acted swiftly to report improper conduct to the FCA.
Since becoming aware of failings in the controls over parts of the bank’s Foreign Exchange business and improper conduct, RBS management has taken action to strengthen significantly the systems and controls in the Foreign Exchange business. Following investigation, the bank created the Currencies Conduct and Remediation Committee to manage urgent remediation and drive further reviews to mitigate risks.
The Committee has already initiated improvements to and extension of policy guidelines, control and guidance over how staff communicate internally and externally, changes to order management around fixes, additional restrictions on chat rooms and improved guidelines and training for the Foreign Exchange business. These reforms are in addition to other remedial and cultural change programmes implemented across the Markets business since 2012. Remediation work continues to ensure fair treatment of and appropriate interactions with all clients.
RBS's investment banking operations have dramatically reduced in size since 2008, in line with the bank’s strategy to focus on retail and commercial customers in the UK. By 2013 the investment bank, now part of Corporate & Institutional Banking, had exited 14 countries and a host of business lines including commodity trading, structured asset finance, equity trading and M&A advisory.
RBS continues to make progress in rightsizing the new Corporate & Institutional Banking division, with Risk Weighted Assets down 16% in the first nine months of 2014, driven in part by a sharp reduction in our exposure to Asset Backed Products in the US. Pay including bonuses has also decreased substantially over the last four years.
The bank continues to undertake a thorough investigation which to-date is reviewing the conduct of over 50 current and former employees that had direct involvement in the area of the Corporate & Institutional Banking division in question. The investigation has so far analysed millions of documents and the bank is currently considering six employees within disciplinary proceedings, three of whom are currently suspended.
The bank will make a public statement before the end of the year on the progress of the investigation. The bank will also review the actions and responsibilities of the managers of the Foreign Exchange and Markets business within the Corporate & Institutional Banking division during the relevant period when taking accountability decisions.
The implications of today’s settlement and of the results of the on-going accountability and disciplinary investigations for remuneration and possible claw back will be carefully considered by the Remuneration Committee and senior management.
The investigation uncovered wrongdoing on the part of some RBS employees relating to:
- Attempts to manipulate the WM Reuters and the ECB fix rates, either alone or in collusion with traders from other firms, for RBS’s own benefit and to the potential detriment of certain of its clients and/or other market participants
- Attempts to trigger clients’ stop loss orders, for RBS’s own benefit and to the potential detriment of those clients and/or other market participants.
- Inappropriate sharing of confidential information with traders from other firms.
The detailed findings of the regulatory investigations are published on the FCA's and CFTC’s websites.