The customers gathered in Edinburgh to discuss their experiences of working with the bank and the changes they would most like to see in the future. Attendees included RRES Chairman, Dermot Jenkinson; Tom Stirling, MD at Plastech Group and Dr John Brown, Chairman of CXR Biosciences.

RBS and NatWest commisioned an independent lending review in July headed by Sir Andrew Large. SMEs from across the UK can still contribute their experiences to the review by visiting independentlendingreview.co.uk.

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