The website will capture experiences of SMEs, including those that have approached the bank for finance, and will seek their views on what the review should tackle.
Their responses will inform the findings and conclusions of the independent review, which aims to identify steps that NatWest and RBS can take to enhance support for SMEs and the economic recovery, while maintaining safe and sound lending practices.
Ian Cowie, Chief executive, business and commercial banking, said: "We’re challenging ourselves to do the best possible job supporting SME growth, so we need to hear from businesses to make sure we’re tackling the things that will make a difference for them. There are many opinions on what banks could do to lend more but the most important are those from businesses themselves – this is their chance to have their say."
The website will be run by management consultant firm Oliver Wyman. RBS announced in July that it had appointed Oliver Wyman and Sir Andrew Large to undertake a thorough and independent review into lending standards and practices at RBS and NatWest.