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We're very pleased to announce that the RBS Group has been included in the 2012 Dow Jones Sustainability Index (DJSI).

The DJSI tracks the corporate sustainability of the world’s leading companies. It takes into account environmental risk, sustainability strategy, customer satisfaction and stakeholder engagement. It's a useful way for companies to benchmark their progress against best practice in their own sector. Ranking is based on a detailed questionnaire about policies and performance.

Our score has improved by 3% compared with 2011, placing us in the 2012 DJSI World and European Index. This index includes only the top 10% of the 2,500 largest listed companies that are assessed in the research.

As the standard of sustainability performance improves across the sector, it's harder and harder to remain included. The minimum score increased by 3% this year.

The Dow Jones Sustainability Indexes website.

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