We’re working to support our colleagues and customers give back to help our communities.
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Our direct community investment amounted to
£11.0m
compared with £10.4M in 2024
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Our colleagues gave over
£4.3M
through their giving and fundraising
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Our colleagues volunteered over
142,000
worktime hours
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Supporting our communities through giving
While we recognise that our core business activities are likely to have the biggest influence on the communities in which we operate, we believe that our community investment activities can also help address some of the societal challenges our communities face. Our direct community investment in 2025 amounted to £11.0 million compared with £10.4 million in 2024, as measured using the Business for Societal Impact benchmarking standard. This includes the funding we make available to support colleague giving and the direct costs of delivering our community programmes. When you include management costs and other in-kind contributions our total community investment in 2025 was £29.4 million compared to £28.5 million in 2024.
Colleague charitable giving
Our Do Good Feel Good campaign unites our colleagues to support the causes they care about through volunteering and fundraising. In 2025, we raised over £4.3 million for community causes (2024: over £4.2 million) and volunteered over 142,000 worktime hours (2024: over 140,000) to support our communities.
In 2025, we continued to run a number of fundraising campaigns, making it easier for colleagues to raise funds for good causes. In support of our partnership with Team GB and Paralympics GB, our Baton Relay in June saw 270 colleagues participate in a range of sporting activities, covering 1,300 miles in a two-week period, connecting colleagues, customers and communities. In September we had a focus on fundraising, which included an offer to encourage colleagues to set up or increase payroll giving donations. 2,256 colleagues took part, leading to £291,329 of additional funds raised for good causes every year. In addition to this, our One Week in September fundraising campaign led to over £683,463 being raised.
