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RBS Collective Investment Funds Limited
Current reporting period
Firm name:
RBS Collective Investment Funds Limited
Group:
NatWest Group.
Other firms included in this return (if any):
None.
Period covered in this report:
1 July 2020 to 31 December 2020
RBS Collective Investment Funds Limited complaints data H2 2020 (PDF 344KB)
To put these figures into context:
- Complaints made were up 146% compared to H1 2020.
- The increase related to issues with the processes required for the first maturities under Child Trust Fund products
- We received less than one complaint for every 900 investments we manage for our clients.
There are no prior periods to report.