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RBS Collective Investment Funds Limited

Current reporting period

Firm name:

RBS Collective Investment Funds Limited

Group:

NatWest Group.

Other firms included in this return (if any):

None.

Period covered in this report:

1 July 2020 to 31 December 2020

RBS Collective Investment Funds Limited complaints data H2 2020 (PDF 344KB)

To put these figures into context:

  • Complaints made were up 146% compared to H1 2020.
  • The increase related to issues with the processes required for the first maturities under Child Trust Fund products
  • We received less than one complaint for every 900 investments we manage for our clients.

There are no prior periods to report.