Our support for Scotland

Q: How is NatWest Group helping individuals and households across Scotland?

Through our Royal Bank of Scotland brand, we serve approximately 1.8 million retail banking customers — supporting 1 in 5 people and families across the country. We operate a network of 68 branches, including 3 flying branches and 21 mobile branches. Together, these mobile services travel over 7,500 miles weekly, reaching 360 communities across Scotland.

Q: How does NatWest Group support business growth in Scotland?

We serve around 100,000 business, commercial, and corporate customers, representing 1 in 3 businesses in Scotland. Our tailored financial services are designed to meet the needs of diverse sectors. Royal Bank of Scotland has the largest face-to-face Relationship Manager team in the country, supporting key industries such as agriculture, commercial real estate, housing, consumer industries, professional services, public sector, healthcare, renewables and utilities. Over the past decade, our Accelerator Hubs in Edinburgh and Glasgow have supported nearly 1,000 entrepreneurs, helping attract millions in investment and create hundreds of jobs. In March 2025, our Glasgow hub announced a new partnership with Scotland’s Smart Things Accelerator Centre (STAC), which collaborates with the University of Glasgow to support deep tech and AI-driven start-ups.

Q: How does NatWest Group engage with Scottish communities?

Our Scotland Board, established in 2015, helps deliver NatWest Group’s strategy across the country — supporting customers, communities, and colleagues. We’re proud partners of iconic Scottish events, including the Royal Highland Show (partner since 1981), Edinburgh International Book Festival (partner since 2007), Highlands and Islands Thistle Awards, and the Northern Star Awards. In 2025, our chosen charity partner is Children’s Hospices Across Scotland, with colleagues committed to raising £100,000.

Q: What role does NatWest Group play in Scotland’s economy?

Headquartered in Edinburgh, NatWest Group is one of Scotland’s largest private sector employers, with 11,000 colleagues across major hubs in Glasgow and Greenock. Our deep local connections — combined with our scale and sector expertise — enable us to understand regional opportunities and challenges, anticipate and respond to customer needs, and support economic growth across cities, towns, and communities.