20 Sep 2021
Agile Markets gets top marks from customers
In a recent survey of corporate customers
Agile Markets is our online single-dealer platform for managing foreign exchange (FX) transactions. Customers can book in over 100 currency pairs, at rates tailored to them. The platform offers quick and simple execution, with live streaming prices as well as full administration and reporting tools.
Our most recent survey of corporate customers revealed that, of the 115 respondents, 94% were either very satisfied or satisfied with their Agile Markets experience. Among the feedback, customers also commented: "Agile is the most user friendly and much better than others" and "We have tried others but find them a little cumbersome".
Fabio Madar, Global Head of FX Sales and Structuring commented,
"To achieve our vision of becoming a relationship bank in a digital world, our FX teams recognise the importance of serving customers well and offering them choice in how they do business with us.
Our recent results in the Coalition Greenwich FX study, where we were named #1* bank for Overall FX Service Quality to the UK corporate sector for the eighth year in a row, coupled with the results of the Agile Markets customer survey, demonstrates the strength of the Agile Markets platform and our commitment to delivering the best service and outcomes for our customers."
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Agile Markets is for professional and institutional investors only.
*In some of these years, NatWest Markets tied for the leading ranking with other dealers.