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NatWest introduces EPC rating into digital mortgage hub for customers

NatWest will be leading the way in the UK to show mortgage customers their current Energy Performance Certificate (EPC) rating online, alongside their other key information.

NatWest is introducing an additional feature to its online mortgage hub showing customers up to date information on the EPC rating of their property. This supports the bank’s pledge to help customers become more energy efficient with an ambition that 50% of the bank’s mortgage book is at or above EPC C or equivalent rating of C by 2030.

Every home must have an EPC when it is built, sold or rented – this gives the property an energy efficiency rating from A or 100 (most efficient) to G or 0 (least efficient) and is valid for 10 years.

NatWest recently introduced the Greener Homes Attitudes tracker to gain a deeper understanding of homebuyers’ preferences. The latest results found that:

  • One in five households are very concerned about the carbon emissions produced by homes in the UK
  • Around one-third (33%) of UK households that are looking to buy a property over the next decade believed the EPC rating of a property was a 'very important' factor
  • 63% of homeowners are planning to make green home improvements in the next decade.

Lloyd Cochrane, Head of Mortgages at NatWest said: “We know customers are becoming increasingly conscious of energy efficiency in their home, but also acknowledge there is some way to go in terms of raising awareness. We have developed this tool to help customers be more aware of their individual situation and we want to support them to take action in improving energy efficiency. With the cost of living increasing and more people working from home faced with rising energy bills, more needs to be done in raising awareness of what improving energy efficiency means for individual customers.”